Terms And Conditions

1. Scope of our Service:
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly through distributors (made available online), through any mobile device, by email, or by telephone. By accessing, browsing, and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
These pages, the content and infrastructure of these pages, and the online reservations service provided on these pages and through the website (DUBAI NOW TOUR) are owned, operated, and provided by VIC ENTERPRISE DMCC. (“DUBAI NOW TOUR”, “us”, “we” or “our”) and are provided for you subjected to the terms and conditions set out below.
Through the website, we (VIC ENTERPRISE DMCC and our affiliate (distribution) partners) provide an online platform through which all types of temporary services providers, included car rentals and cruises rental, can advertise their services for reservation, and through which visitors to the website can make such reservations. By making a reservation through DUBAI NOW TOUR, you enter into a direct (legally binding) contractual relationship with the providers with which you book services. From the point at which you make your reservation, we act solely as an intermediary between you and the provider, transmitting the details of your reservation to the relevant services provider and sending you a confirmation email for and on behalf of the services provider.
The experience has to be booked at least 24 hrs in advance. All bookings need to be paid in advance to guarantee the booking. Additional charges (if any) at the time of operation can be arranged via Cash on delivery or credit card.
Our site does both availability request and instant booking. Special bookings and additional requests that are inquired by the clients prior to their bookings are handled through email and Telephone operators.
Instant bookings are done based on the availability of the Vessels. Any vessel shown available on the site is available for the valued client to be booked. The client can expect the exact yacht they have booked online at the time of arrival at the Yacht pier. In circumstances that the Vessel has had an technical issue or the Site can not provide the booked yacht, the client should expect a similar or an upgraded vessel available for them without any additional charges.

You need to know:
- 5% VAT is included in the rental price
- Minimum cruising duration is 3 hours.
- Minimum passengers 2.
- It is mandatory to bring the original Passport or ID Card.
- The number of Guests on board must not exceed the maximum capacity.
- Any guest younger than 12 years old must remain under the supervision of an older adult.
- No pets or any kind of animals are allowed on board.
- Cuisines are available as additional service with extra charge applicable per person
- Amenities are available on-board, Cook your feast on Electric Grill, or Microwave Oven, while dancing to the beats with our HI-end home theater, music system on board.
- Pickup and drop-off across Dubai and Sharjah provided on additional charges.

Your trip booking:
- Select the date you wish to go on and the number of people you will be going with.
- Pay online and receive an email confirming your trip.
- Arrive 15 minutes prior to the trip timing and present your voucher to the representative who will pick you up.
- Proceed to the yacht and enjoy your trip.

2. Prices and Best Price Guarantee
The prices on our site are highly competitive. All prices on the DUBAI NOW TOUR website are per boat/hour and per person for the experiences, unless stated differently on our website or in the confirmation’s e-mail. Sometimes discount rates are available on our website for specific yachts; however, these rates may carry special restrictions and conditions. All special offers and promotions are marked as such.
3. Privacy and CookiesDUBAI NOW TOUR Yachts respects your privacy. Please take a look at our privacy and cookies policy for further information.
4. Free of ChargeOur service is free of charge because, unlike many other parties, we will not charge you for our service or add any additional (reservation) fees to the yacht rate.
5. Accepted PaymentWe accept payments online through multiple methods, including Visa and MasterCard (credit/debit cards) in USD, EUR, AED.
6. CancellationBad Weather:
In the event of poor weather conditions or other external factors out of our reasonable control, the Vessel trip may be cancelled at short notice, without any charges being applied to the client. Vessel can be re-scheduled as agreed, otherwise a full refund will be issued.
7.Correct Information:
The client is responsible to provide the correct information while booking a Vessel trip. If the in-correct information is given, then the client may not be awarded with their trip.
All Charter Vessels include basic refreshments such as water, soft drinks and juices. Any additional desired beverages can be arranged with extra charges or brought by guests without any objection.
9.Cancellation policy:
Once a booking is made and wished to be cancelled, a flat 3% of the amount paid is applicable as an administrative cost.

Over 48 hours in advance No charges applied
Less than 48 hours in advance 50% of booked cost will be charged
Less than 24 hours in advance 100% of booked cost will be charged
Bookings within 24 hours’ notice are non-refundable.
Any refund process may take up to 21 working days.

10. Dispute or Claim
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
The customer using the website who is minor/under the age of 18 shall not register as a user of the website and shall not transact on or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and merchant policies and rules.
11. UAE Law
DUBAI NOW TOUR will NOT deal or provide any services or products to any of OFAC sanctions countries to be in accordance with the law of UAE.

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